[{"data":1,"prerenderedAt":720},["ShallowReactive",2],{"/en-us/blog/want-a-better-devops-career-learn-the-business/":3,"navigation-en-us":36,"banner-en-us":465,"footer-en-us":482,"Johanna Ambrosio":692,"next-steps-en-us":705},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":16,"config":26,"_id":29,"_type":30,"title":31,"_source":32,"_file":33,"_stem":34,"_extension":35},"/en-us/blog/want-a-better-devops-career-learn-the-business","blog",false,"",{"title":9,"description":10,"ogTitle":9,"ogDescription":10,"noIndex":6,"ogImage":11,"ogUrl":12,"ogSiteName":13,"ogType":14,"canonicalUrls":12,"schema":15},"Want a better DevOps career? Learn the business","A better DevOps career starts with a thorough understanding of business. Here's how to get started.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749669715/Blog/Hero%20Images/synchronous-collaboration-as-a-remote-designer.jpg","https://about.gitlab.com/blog/want-a-better-devops-career-learn-the-business","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"Want a better DevOps career? 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But if you want to jumpstart your DevOps career, be prepared to put in a couple of hours each week on the following six areas of subject matter expertise. (This is all while [staying current with your tech skills](/blog/the-top-skills-you-need-to-get-your-devops-dream-job/), of course.) Enlist your HR department, your manager, and your mentor(s) for information and start adding to your DevOps career right away. \n\n**Find out all you can about your company.** Yes, you probably got a bit of this when you first started working there, but you could likely use a deeper dive or a refresher. If your company has a knowledge-sharing wiki or library that includes materials about the company’s history and background, make that your go-to. Do a web search. Really explore your company’s website. What’s on the home page? What are the major sections of the site, and what’s being promoted and/or explained to your company’s customers? (And do re-check from time to time; this isn’t a one-and-done process.) \n\nIf your company started out doing X and shifted to Y, when did that happen, and why? (If you’re on Slack or another company-wide communication platform, those can be great places to ask about the past and course corrections.). Soak up any history and as much of the culture as possible. \nLearn about the business you’re in. If your company manufactures widgets, become better-versed in the fundamentals of widget manufacturing. The web is your friend here; you can learn tons for free. Here are some questions to ask:\n\n- Does the company make or create everything it sells, or does it partner with others? \n- How does the manufacturing process work? \n- Where are the plants? \n- Is the company hitting snags these days because of shipping problems or shortages of parts? What’s it doing to address these? \n- What are the major trends affecting the business now, and what’s projected for the next couple of years? \n\n**Search for analyst reports about the industry you’re in.** And even if you can’t get the full reports without paying for them, you can soak up enough from the key takeaways or executive summaries to understand the most important trends. Find out which key publications – online or paper – your management reads to keep up with the industry. Subscribe, or at least read them from time to time.\n\n**Do some competitive research.** You don’t need to create a hugely detailed competitive analysis, of course, but know your firm’s major business rivals –- who they are, what sets them apart from each other, and what differentiates your own company from the rest of the pack. Your marketing department likely already has this document.\n\n**Absorb all you can about your company’s external customers.** Who are they and what products and services do they buy from your firm? If your company’s done focus groups, or surveys, or anything to do with finding out about customer preferences, read through at least the executive summaries to get the big picture. Again, the marketing department will probably have materials you can read.\n\n**Acquire essential business know-how.** Basic [communication skills](/blog/soft-skills-are-the-key-to-your-devops-career-advancement/) – both oral and written – are key to doing pretty much anything on the job, no matter your role or seniority. It’s essential to be both concise and clear, and those are learned aptitudes, not bestowed at birth. 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